Ticket and Event Information

What does "Obstructed View" mean?
Obstructed View, Limited View, and Partial Obstruction means that in a certain location, the seat may not have a full view of the entire performance. All ve...
Mon, 20 Nov, 2017 at 10:47 AM
Why is my name not on the ticket?
All tickets that are sold on our site were originally purchased by someone else, as we are part of the Secondary Market. The name on the ticket may be a dif...
Mon, 20 Nov, 2017 at 10:54 AM
How can I find out when the venue opens or when a certain act will perform?
We are not affiliates with any venue and are not able to provide the specifics of the event other than the start time. Event start times and performers are ...
Mon, 20 Nov, 2017 at 10:58 AM
How will I know if the seller has confirmed my order?
When your order has been confirmed by the seller, you will receive an email notification that the tickets you requested are still available. 
Mon, 20 Nov, 2017 at 11:30 AM
Do I need to bring my order summary to the event with me?
You do not need to bring the order summary that was emailed with you to the event. Your tickets are the only thing that you will need to bring.
Mon, 20 Nov, 2017 at 11:32 AM
Can I get my tickets sooner than the Expected Delivery Date?
Many times, our sellers will receive their tickets sooner than what was expected, but they may not known exactly when that will be, so they provide the late...
Mon, 20 Nov, 2017 at 1:48 PM
Why are the tickets that I ordered different from the ones that I received?
With our 100% Guarantee, we commit to provide you with the tickets that are the same, or better, from the ones that you originally requested. Our sales term...
Mon, 20 Nov, 2017 at 1:52 PM
Can the tickets be resent to me if they are no longer in my possession or damaged?
We will try our best to see if it is possible to get your tickets reprinted or reissued. However, we are not responsible for tickets that have been lost, st...
Mon, 20 Nov, 2017 at 1:54 PM